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GET
Get Call

Headers

Authorization
string
required

Path Parameters

call_id
string
required

Response

Successful Response

id
string
required

Unique identifier of the call.

thread_id
string
required

Identifier of the thread this call belongs to.

call_type
string
required

Type of the call, e.g. "phone_call" or "web_call".

status
string
required

Current status, e.g. "scheduled", "ongoing", "ended", "error".

created_at
string
required

ISO 8601 timestamp when the call record was created.

conversation_id
integer | null

Identifier of the conversation, or null for scheduled calls that never started.

direction
string | null

Call direction, "inbound" or "outbound".

from_number
string | null

Originating phone number (phone calls only).

to_number
string | null

Destination phone number (phone calls only).

scheduled_for
string | null

ISO 8601 timestamp the call is scheduled for, or null.

start_timestamp
integer | null

Unix timestamp (seconds) when the call started, or null if it has not started.

end_timestamp
integer | null

Unix timestamp (seconds) when the call ended, or null if it has not ended.

duration_ms
integer | null

Call duration in milliseconds, or null.

disconnection_reason
string | null

Reason the call ended, if known.

transcript
string | null

Plain-text transcript of the call, if available.

transcript_object
any | null

Structured per-utterance transcript, if available.

recording_url
string | null

URL to the call recording. Self-hosted recordings return a short-lived signed URL.

call_analysis
any | null

Post-call analysis (summary, sentiment, custom fields), if available.