Get Call
Get full details for a single call, including transcript, recording URL, and analysis.
Headers
Path Parameters
Response
Successful Response
Unique identifier of the call.
Identifier of the thread this call belongs to.
Type of the call, e.g. "phone_call" or "web_call".
Current status, e.g. "scheduled", "ongoing", "ended", "error".
ISO 8601 timestamp when the call record was created.
Identifier of the conversation, or null for scheduled calls that never started.
Call direction, "inbound" or "outbound".
Originating phone number (phone calls only).
Destination phone number (phone calls only).
ISO 8601 timestamp the call is scheduled for, or null.
Unix timestamp (seconds) when the call started, or null if it has not started.
Unix timestamp (seconds) when the call ended, or null if it has not ended.
Call duration in milliseconds, or null.
Reason the call ended, if known.
Plain-text transcript of the call, if available.
Structured per-utterance transcript, if available.
URL to the call recording. Self-hosted recordings return a short-lived signed URL.
Post-call analysis (summary, sentiment, custom fields), if available.